We really enjoy hearing from our customers. The feedback we receive inspire us to better serve you.

The comments below are real and were submitted by actual customers.

I just wanted to say that I am VERY pleased with everything about my experience with Birthday Direct, you simply can't beat that free 3 day shipping either! I will definately tell everyone about your great service and will order again! Thank you for making my party planning that much easier!

Mandolin T.
Napa, California
July 31, 2008

I just wanted to let you know how great your services are. I went to every party store around town and could not find what I was looking for. Then I got online looking at all the party stores and got a little overwhelmed with all the different sites and prices. I found your store and you had everything that I was looking for and cheaper than everyone else. Your shippment was very fast and I thank you for that. I will recommend this place to everyone that I know and I will continue to use you for everything that I need in the future.

Once again thank you very much.

Angela B.
Sumter, South Carolina
July 30, 2008

Thank you all so much for your products. I placed my order on July 14th and received them on July 16th that morning. I admit I figured it wouldn't really show up until the end of the week therefore I was prepared to mail invitations by the weekend. However, I was able to send my invitations 3-4 days earlier because of your quick delivery. You were a lot cheaper than the party stores and the other major websites. My little girl's first birthday will be BEARY ONEderful. I will be using you every year. I am a member of a mommies group and I will let the other mothers know about your website.

Sonia F.
Cedar Hill, Texas
July 22, 2008

I just wanted to let you know that your service is AWESOME! I was so thrilled that the pinata and other party items I ordered arrived in less than a week from the time the order was placed! Thank you!! :)

Beverly C.
Valdez, Alaska
July 21, 2008

I never hesitate to write an email or letter when I am unhappy with a product. This is a very refreshing change for me!

I received my order promptly today, as promised. The quality is even better than I expected and looked even better in person!  I am VERY pleased I took the chance on your site as a first time shopper with you. It is nice to receive good quality and good service, which, these days, unfortunately is rare!

Many thanks for helping make my planning for my almost 1 year old a good experience!

Susan K.
Scottsdale, Arizona
July 18, 2008

Just wanted to tell you how thrilled I am to receive my order in 2 days! Not only the were the contents of my order correct, but the quality of the products were beyond my expectations. Your price was very reasonable too. Also, I spoke with one of the customer service representatives on Tuesday and she was professional, polite, and most of all very sweet! Thank you for your service. I will definitely spread the word around!

Leonor O.
Warrenton, Virginia
July 17, 2008

I just wanted to tell you thank you. I placed my order on Tuesday afternoon and I got my stuff Thursday morning. It took less than 48 hours to receive everything. Everything looks just like the picture on site. I know my little girl will enjoy her My Little Pony theme party. I will definitely will be using [Birthday Direct] for every party I do.

Linda M.
Houston, Texas
July 17, 2008

My order got here so fast! Thanks so much! Everything was perfect.

Alexandra H.
Reston, Virginia
July 17, 2008

I just wanted to take a moment to say thank you very much for having all of the supplies for my son's birthday party at amazing prices and in stock! The order came when it was supposed to and the free shipping is great. This is my first time doing business with your company and I look forward to doing business with you in the future. I will be sure to recommend your company to all my friends.

Jennifer D.
Frederick, Illinois
July 17, 2008

I am so pleased with your company. I placed my order via the Internet on July 14th and my package was just delivered (July 15th am). Birthday Direct had just what I was looking for and the lowest prices. It's great to finally find a great company a little closer to our part of the world! I will be telling my friends and family how satisfied I am with Birthday Direct.

Christine H.
Theodore, Alabama
July 15, 2008

I just wanted to thank you. I had to look everywhere for frog stuff and could not find it so I looked on the Internet and found all kinds of stuff. I finally found your website and yours was the cheapest. I am now so happy about her party. All of the things I got was just what I wanted. So thank you for making my daughters 2nd birthday party TOADally awesome.

Jamie M.
Higginson, Arkansas
July 15, 2008

Good morning! I have to say, I am usually leary of ordering on unfamiliar web sites. But, my experience with your company has been wonderful. You had everything in stock that i needed, very reasonable prices, and according to the tracking information you shipped on time and I will receive 1 day before you estimated.

Thank you so much for making this a wonderful experience. That seems to be so rare now a days. I will definitely keep you added to my favorites to order all party supplies from her on out. Saves me an 85 mile trip to the nearest "big town" to get what my kids want!

Thank you,
Nancy M.
Asheboro, North Carolina
July 14, 2008

Thank You! My order came on exactly the day you said it would and everything was exactly as I had ordered! In this day and age that says a lot! Your prices were very reasonable, better than [other competitors], and your shipping prices are unbeatable! Thank You!! I am a VERY satisfied customer!

Chelsea T.
Hood River, Oregon
July 14, 2008

I haven't seen any other company work like this. I ordered Monday night and I just got it Thursday morning. This is a company who cares about the time we have to prepare a party! Thanks a LOT!

Liznette C.
Lexington Park, Maryland
July 13, 2008

I just want to thank you, Birthday Direct for my shipment. I received my shipment yesterday and I am so satisfied with everything that I ordered. It was just as I hoped. ... I would recommend this website to anybody having a baby shower. Everything is top quality. I put this website on to my favorites, because it is just that - my favorite website for all birthday and baby showers.

Sincerely ,
A very satisfied customer - Casandra C.
Mount Vernon, New York
July 10, 2008

I have shopped before online for birthday supplies and I have never experienced this great, fast, and accurate service that I have received from Birthday Direct. You can count on that I am going to keep on shopping with you and I will recommend you to all of my friends. Once again thank you for the great service!

Christian R.
Houston, Texas
July 10, 2008

This was extreme customer service. Keep up the good work I will recommend you to my associates at work and friends. Thanks again.

My son's 2nd birthday will be complete now thanks to you.

Crystal P.
Orlando, Florida
July 1, 2008

This was my first time ordering from your company and I am SO IMPRESSED! I have used other companies online in the past and I am amazed with your service. I did a lot of price comparison shopping online and found yours to be have the lowest prices around, and I placed my order expecting it to take at least the full 7 days (as so many others do) and was shocked to get home yesterday and find my order had already arrived two days later. Thanks so much for such great service. You definitely have a repeat customer in me!

Lara H.
Carrollton, GA

You were right. I received it yesterday and everything was perfect. I'm impressed with your quick and detailed response to my email. I will be recommending Birthday Direct to others. Thank you for the reassurance that there are still businesses out there who really do provide excellent customer service!!

A Very Happy Customer,

Kari H.

Montezuma, IA

I just wanted to leave some feedback on my recent order. I ordered my son's 2nd birthday party supplies either Saturday night or Sunday afternoon and I received them on my door on Tuesday! That was incredible. Not only did I receive free shipping, but then I received my products almost the next day! What a fabulous job you did. The products are great quality and I cannot wait to set them up for our party. Thanks so much for caring about customer service. I will be recommending you to friends and using you again.

Thanks,

Eileen H.
Milton, Florida

I just wanted to take a moment to tell you that I am so excited about my little girls birthday party and you were very fast with sending out her order!! I love everything that came and I will DEFINATELY be a returning customer! Thank you for your prompt and complete order!

Lisa B.
Bloomsburg, Pennsylvania

I received my order today. Not only am I happy with the items, but I am very impressed with how quickly I received this order. Thank you for such good service.

Erin K.
Birmingham, Alabama

WoW! What awesome speed and service. I was worried about the holidays interfering for nothing. Great Job, I will use y'all again. Happy Thanksgiving!

Anna Z. "a very satisfied customer"
Bruce, Mississippi

I just wanted to let you know how much I appreciated your service. I placed my order on Friday and had my items, on my doorstep, by Monday afternoon! Talk about fast service. All of the items were high quality and great prices. Thanks for being fast and reliable. It's great to know that businesses still value their customers!!! I will definitely use and recommend your company in the future.

Angela B.
Rossville, Indiana

Just wanted to write your company a note to say thank you so much for the timely shipping and your costs. My daughter wanted Elmo for her birthday and y'all had everything we needed at a great cost, and it came so fast!! Your customer service was very helpful as well. Thank you, Thank you

Esther B. and Family
Clover, SC

I am very impressed with the service and product I received from Birthday Direct. My shipment arrived very quickly. There are so many things to take care of and worry about when planning a party. You have made it so much easier. Thank you very much.

Sincerely,

Julie B.
Belton, Missouri

We received our package today and I just wanted to express my gratitude. I was amazed at how quickly our order was processed and delivered. After much shopping around, your company has the BEST prices and selection. Thank you!

Laura T.
Darlington, South Carolina

Your prices were the cheapest on the web and in any magazine that I looked at. The added bonus of the free shipping on purchases of $55 or more was fantastic. I made my order on Tuesday and the shipment arrived at my doorstep before noon on Thursday. That is fantastic shipping speed. Thank you so much for making my daughters first birthday a memorable more affordable and less hassle event.

Thanks Again,

Angela B.
Wyoming, Iowa

I recently purchased a few items from your website for my daughter's first birthday party. I paid for express shipping. I am writing to tell you that my items arrived very quickly and they were as described on your site. I am very satisfied with my purchase and I will be happy to recommend your site to friends. I will be purchasing from your company again. Thank you!

Jennifer T.
Ellwood City, Pennsylvania

I just wanted to let you know that I am more than pleased with the service and products I got from your website. You had a way better selection and prices than any other site that I found and I received them so quick and for free shipping! You can't beat that! I have ordered from other sites in the past but I never will again!! Thanks again, keep up the great work and wonderful service!!!

Stacy M.
Mount Morris, Michigan

I placed my order on Sunday October 7th and noted on my order to please contact me in case I did not give enough time for shipping that I would pay the additional $16.99 to make it express. Well I was not contacted and honestly was a bit nervous that my items would not show up in enough time. To my delight the UPS truck pulled up on Thursday 10/11 with order in hand. I wanted to send you this email to say "THANK YOU" for actually getting me my order on time and for offering the variety that you do I absolutely love the 1st birthday theme I picked. I will for sure use you again in March when we have our other daughter's party.

Kirsten K.
Eden Prairie, Minnesota

I just wanted to thank you for the extremely fast shipping & to let you know that I am very impressed with my items - the quality was way better than expected. I am so excited!!

Sincerely,

Robyn F.
Crowley, Louisiana

I ordered on a Thursday night and received my shipment on Tuesday afternoon, in plenty of time before our little girl's Saturday party. Thank you for the fast shipping and everything was perfect. I appreciate the confirmation e-mail with tracking information included and will definitely be using your services again in the future.

Thanks again,

Christina N.
Moore, OK

I just wanted to write and tell you that I think your services are just outstanding. I have ordered from you once before and was very impressed with the person on the phone and extremely fast delivery service. I now ordered again and I am still amazed at the same service I received the first time I ordered from you. I have told all of my friends and family that if they are looking for any party supplies and excellent service to use BIRTHDAY DIRECT. Thanks again for having a great service that we as customers can rely on.

Dawn S.
Pewaukee, WI

I wanted to let you know what great work you do! I just ordered the birthday supplies on Wednesday, and they're already right here in my house on Friday. Wow, you guys work fast! I don't think I've ever seen such service. And at such excellent prices too! I will definitely be recommending your site to others.

Thank You!

Tanya M.
Grafton, Wisconsin

Thank you!

I recently place a large order for a Backyardigans birthday party and was so impressed with your service. I received every item I ordered, no backorders. Even though I qualified for free shipping the shipping was extraordinarily fast. I live in a remote area so we're not used to that kind of service. I was so impressed that I recommended this site to mommy message board. Thanks so much.

Tomi H.
Monterey, Virginia

Just wanted to say that I love everything I purchased from Birthday Direct. My order was perfect; the items are beautiful, and shipping was super fast. I am recommending to all my friends and family.

Ana P.
Miami, Florida

Thank you Birthday Direct! I just received my package, and the items I ordered are perfect. Not only do you have the best prices, but you have excellent customer service and a very speedy turnaround time. Thanks again for making my son's first birthday a memorable one!!

Sincerely,

Tara P.
East Pittsburgh, Pennsylvania

p.s. I will definitely use your products again and will recommend you as well.

I just wanted to say that your company is awesome!! I got everything that I wanted and I got it quick! I ordered it on a Friday and I got it on Wednesday! Thank you so much! I will encourage everyone to order party supplies from you!!

Thank you,

Ashley T.
Hudson, North Carolina

I would just like to take a few minutes to tell you how great of a job I think you company is doing. I called with a party problem and I was helped to the utmost of importance by the person on the phone. I would like to let you know I will be ordering from your web site in the future. I was very pleased with the service I received.

Thank you so much,

Mrs. Sherry T.
New Berlin, Wisconsin

Just wanted to say thank you so much - I love your site! I was able to customize the exact party items that I want for my son's first birthday, and your prices are better than anyone else online for the exact same things! Thank you for providing such great products, great prices and great service!

Brooke C.
Wichita Falls, Texas

I just want to tell you guys how happy I am with your products and how fast it came through the mail at first I got to admit I was really nervous ordering online for birthday items but it came a week early so thank you all for making my day ill be sure to order other birthday items from your company for my sons birthday next month.

Nikki S.
Cincinnati, Ohio

The comments above are real. They were submitted by actual customers. We reserve the right to edit comments, primarily for grammar and readability. However we will never add to or embellish our customer's comments.