Shipping Information

Birthday Direct has made shipping simple with our easy to understand shipping terms, low shipping prices, and a FREE shipping offer.

Same Day Order Processing

Same Day Order Processing means that most domestic orders placed before 3pm central time (CT) Monday through Friday usually leave our warehouse the same business day. Orders placed on Saturdays, Sundays, or holidays observed by the U.S. Post Office and UPS will leave our warehouse on the next business day.

Orders over $65 Ship FREE

Orders of $65 or more shipping to an address within the continental United States qualify for free shipping.

Delivery in 1-3 Business Days

The following map is an estimated delivery time based on UPS calculations.

When calculating shipping times do not count the day that you order, and remember that weekends or holidays will delay your delivery. For example, if you are in the 3 day delivery area and need your order by Saturday, you must order by 3pm central time on Tuesday.

Alaska, Hawaii, and Puerto Rico

USPS Priority Mail is our shipping carrier for Alaska, Hawaii, and Puerto Rico and delivery time is usually 5 to 7 business days. The shipping cost for Alaska, Hawaii, and Puerto Rico is:

APO and FPO addresses

USPS Priority Mail is our shipping carrier for U.S. military addresses worldwide. Delivery times will vary based on the military location. Please order early and allow 2 - 3 weeks for delivery. The shipping cost for APO and FPO is:

2 Day Express Shipping

2 Day UPS Express Shipping is available anywhere in the continental United States. This option includes Priority Processing and Express Delivery within 2 business days of leaving our warehouse. The shipping cost for 2 Day Express Shipping within the continental United States is:

Please Note: Oversize items cannot be shipped 2 Day Express. When calculating shipping times do not count the day that you order, and remember that weekends or holidays will delay your delivery. For example, if you need your order by Saturday, you must order by 3pm Central Time on Wednesday.

Why or Will a Signature Required be place on my package?

In most cases a signature will not be required on delivery of your order. However, in certain circumstances the shipper will require a signature based on the monetary value of the merchandise and/or the potential for loss in a delivery area. Once a signature required is placed on the package, Birthday Direct is unable to remove it and the shipper may place a signature required at any point during transit.

Important Shipping Info to Remember

When calculating shipping times do not count the processing day, weekends, or holidays. Shipping times start the day after the processing day.

In the unlikely event that an item in your order becomes unavailable, we will attempt to contact you via phone and/or email. We understand that fast delivery of your party supply products is very important to you and your child, therefore if we are unable to reach you, we may ship your order as is and refund you for the cost of the out of stock items.

To prevent a delay in your order please ensure that the "ship to:" address on your order is listed with your credit card company as an alternate or one time shipping address for verification.

Back to top of the page or Customer Service page.