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Customer Service Help Center

Customer Service Help Center

Since 1996 Birthday Direct has set the standard of excellence in the party supply industry for customer service, product selection, and quality merchandise. We are a winner of the prestigious "Best Customer Service Program" award and strive to serve our customers with professional, courteous customer service and provide top quality party planning advice. We are committed to giving you the best possible online shopping experience. That's why we offer up to 50% off MSRP, a free shipping offer, and same-day order processing.

Below is a collection of topics from some of our most "Frequently Asked Questions" should answer any questions you may have with our products or services. If you need specialized assistance or further information please let us know.

If you need further assistance please contact us. We are here to serve you Monday through Friday from 8:00am to 4:30pm central time.

Celebrating online since 1996. Millions and millions of children have attended a Birthday Direct party.
Copyright © 1996 - 2015 Birthday Direct, Inc., All Rights Reserved.