At Birthday Direct we are committed to giving you the best possible online shopping experience. Below is a collection of topics from some of our most "Frequently Asked Questions" about our
Website and Birthday Direct that should answer any questions you may have with our products or services. However, if you need specialized assistance or
further information, please use our contact us page for professional, courteous Customer Service.
If you need further assistance please contact us.
General Info
Normal Customer Service hours are 8:30am to 4:30pm central time, Monday through Friday. Information contained within this website is subject to change without notice. Click here for our contact information, phone number, physical address, etc.
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I could tell from the first time Birthday Direct has great customer service, very efficient and most important of all caring for customers. I thank you so very much. - Arlene M., Brooklyn, NY
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